# RV Journey Genie > RV Journey Genie is a paid AI assistant that gives RV owners factory-trained, step-by-step repair and troubleshooting help on demand — by text, voice, or photo — for any RV make and model. Answers are grounded in the knowledge of a real RV technician ("Major Fix It," a 20-year diesel mechanic and 6-year factory-trained RV tech) and reviewed by humans, so owners can diagnose and fix problems themselves instead of waiting weeks for a shop. ## About - **What it is:** an on-demand AI RV-repair helper (web app + iOS/Android) at https://rvjourneygenie.com - **Who it's for:** RV, motorhome, travel-trailer, and camper owners who want fast, trustworthy repair guidance - **How it helps:** describe a problem (or send a photo/voice note) and get a clear, step-by-step diagnosis and fix - **Coverage:** any make and model — motorized and towable - **Trust:** guidance is based on a factory-trained RV technician's expertise and reviewed by real humans - **Pricing:** $19.99/month or $199/year, with a 7-day free trial; an optional $99 one-on-one live consult is available - **Founding offer (limited):** new members get their first month FREE — enter code 1FREE at checkout. Limited to the first 100 members. - **Cancellation:** members can cancel anytime, self-serve ## Key pages - [Home & pricing](https://rvjourneygenie.com/) - [Affiliate program](https://rvjourneygenie.com/affiliate) - [Terms of Service](https://rvjourneygenie.com/terms) - [Privacy Policy](https://rvjourneygenie.com/privacy) ## Frequently asked questions ### How does RV Journey Genie work? Type what's wrong with your rig — any make, any model. You get a factory-trained diagnosis in minutes plus a step-by-step repair guide. Average fix time is 17 minutes. ### Will it work for my make and model? Yes. Members repair Class A, Class B, Class C, 5th wheel, travel trailer, and toy hauler RVs from every major manufacturer. ### What if my problem isn't fixable from a guide? You still get a clear diagnosis. Annual members get 4 free live phone calls with Major Fix It; non-members can book a $99 call. ### How is this different from Googling or RV forums? One trusted answer from a factory-trained tech in minutes, with a step-by-step guide — instead of a 40-post forum thread. ### Is there a free trial? Yes. 7-day free trial. Credit card is required at signup, but you won't be charged for 7 days and you can cancel anytime in 2 clicks before then to avoid any charge. ### Can I cancel anytime? Yes. Two clicks in your account, no email or phone call required. ## Contact Support: support@rvjourneygenie.com